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What My Clients Say... |
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Your market analysis was right on! You actively marketed our home…you aggressively contacted Realtors whose clients showed interest. You were always available when we had questions.
Mike and Carolyn S.
Your communication…when questions arose you always found an answer, potential solution, or directed us in the right direction. You were flexible and gave us very sound advice...and we never felt pressured to look at more expensive homes. We appreciated everything you did.
Mark & Sarah S.
We were extremely impressed with your ability to work with us. Being first time home buyers we had LOTS of questions...you were very accommodating! We truly appreciated your flexibility…you always listened to our ideas, even if they may have been a little "out-there". We loved the ranking scales:) You were always very helpful, understanding, and willing to go out of your way to make the process as "painless" as possible!
Wendy V.
We really want to thank you for all that you have done! Your attention to detail, dedication, patience, and work ethic was superior. Purchasing a home is a major "life" decision and change, and there is no other Realtor that we would have rather had gone through this process with, than with you. We wish you all the best, and hope that your future clients realize how great of a Realtor they have!
Julio V.
You have gone above and beyond to help us…as first time home buyers we really valued your opinions, expertise, and skill. Please know that you can count on us for very positive referrals!!!
Kyle and Rebecca R-S.
You are extremely knowledgeable about getting the home information out in the virtual world. You always kept us informed…we will use you again!
Darcy and Mary D.
My situation had many extenuating circumstances - you never once missed a beat!! You are always courteous and professional when others would have said “sorry, Wendy – I can no longer represent you." You also had such a positive attitude which made working with you a complete joy. You are very knowledgeable and guided me in helping make the right decisions. If it wasn’t for you, I don’t think the home would have sold! You worked with your resources at Edina Realty along with using your expertise to make the “short sale” process a success! Thank you!!
Steve, you were always up front and honest with me – which helped in the very end. My family already loves working with you, so I am certain you will get many referrals….
Wendy K.
You were helpful in setting a price (THIS WAS WHERE WE RELIED ON YOU THE MOST, AND YOU EXCEEDED OUR EXPECTATIONS!). You "held our hand" well…I appreciated the weekly phone calls and e-mails. Selling our home was a great experience...you knew what you were doing because it sold quickly in a market when homes weren't moving. You were GREAT!
As for buying a home, our experience with you was great! You were patient, reliable and flexible. It was a hard time for us, and you really helped keep the stress level down. We really appreciate all you have done for us. We love our new home. Thanks!
We will continue to refer people to you!
Emily and Matt D.
We had 7 showings in the first day-and-a-half of the "WORST selling season since the early 1980s." How did Steve do it? Lots and lots of hard work, and . . .
· Preparation: helping make house improvements for a stellar presentation...I would still be mowing two yards if it weren't for Steve's guidance & encouragement!
· Communication & responsiveness: we had many questions and comments; Steve addressed each and every one.
· Honesty & realism: thorough research...we discussed at length various price-points and strategies....
Steve, you really know what you're doing!
Tim and Mary J.
You offered authoritative advice as we considered sales terms, assistance as we prepared the house for sale and alternatives as we worked through the offer. Your genuine and candid approach was very effective and refreshing to experience. The home was marketed and sold for close to the asking price…I hope this goes down as a good experience for you. My thanks and appreciation for a job well done!!!
Ed P.
Andrew and Carrie L.
You listened very carefully to our goals & criteria and were very accessible...you were very flexible and met with us at some late hours. Your expertise on the closing and negotiation process was very helpful. You did a very good job explaining the various steps along the way. We appreciated the multiple referrals you provided and appreciated you pointing out unique features and factors to consider. We will highly recommend you to others.
Jean and Allen G.
You made us feel at ease in the whole home sale process. You were always optimistic and positive. Your communication was excellent. Your high standards, honesty, and values in the real estate business are second to none.
Sharon and Dan S.
You assessed our needs, listened to what we requested and worked to deliver the property that would accomodate our family, lifestyle and personal possessions. Your assistance in managing communications with the developer and his rep was really appreciated and handled in a very professional manner...follow-through, documentation, timely response and concern for our best interest. Steve, you are OUTSTANDING at follow up, phoning, etc. You demonstrated a genuine interest in selling our house. Overall, we are very satisfied with the experience and will strongly recommend others to you. Ultimately, the house had two offers in 2 1/2 weeks and was within 5% of the original asking price - what more could we ask for!?! Brad and Jennifer N. Brian and Stacey K.
Ralph and Adrienne S.
I was a 1st time homebuyer and didn’t know what to expect. Steve made this process (which seemed overwhelming) manageable and enjoyable. He was positive at all times and took the time to explain the processes and procedures. I am very thankful to him and Edina Realty for making my 1st time home buying experience a terrific one!
Christine F.
We enjoyed working with you. Thanks again for your steady and reassuring manner in our moment of stress at closing. Your professionalism and humor helped get us through the process that day. What you did well:
Greg and Lynn Z.
What you did well:
Brendon and Michelle K.
Due to your experience and education, you were able to get the best price possible in today's market. You treated me so well, there were times when I felt like I was your only client!
Sonja R.
Your people can count on you. You stay committed to them to the end with your phone calls, visits and advice. You make yourself available for our needs.
Rita S.
Steve, you did everything well! You were well appreciated…you made it work around our schedules. Thanks! You are an awesome Realtor!
Lori and Mark F.
You were very willing to change the goal, and not get frustrated...I never felt like I was bothering you with my indecisiveness...you helped me with the areas I did not know, mortgage, finance, and questions about owning a home.
Ben U.
It was my great fortune to have Steve as my Realtor. Steve understood my budgetary limitations and never pushed me to exceed where I felt comfortable. He assisted me in finding a lender who was also very flexible and willing to work with my rather unusual case. Then, when my relocation took some unexpectedly poor turns, Steve continued to work with me and the other Agent to ensure that I would still be able to purchase my first choice in housing. Even though the situation dragged on for over three months, Steve remained upbeat and positive. When I wanted to give up and crawl back to my former hometown, Steve convinced me it would all work out. Guess what? He was right. Thanks to him, I am in the house I wanted. It is rare that one meets someone who so closely lives by the phrase “customer service”. Steve is one of the best.
Mark J.
You are great at what you do and just keep what you are doing!! You basically provide the full package as an Agent. From the beginning you were straight forward, honest, ethical, and very positive. You coached us in negotiations. You were very crisp in your businesses practices. We could not ask for a better well rounded agent and person. That’s the absolute truth.Lastly Steve, I can’t tell you what you meant to our life at this time…you are the best and we will do business again. I vow that.
Ramon and Jessica N.
You earned our confidence at our first meeting…throughout the process, you did the following things extremely well:
Knowledge of the market was key in our decision making process. I believe you understood well our requirements and expectations and you built your strategy on those needs.
Michael and Peggy S.
Great marketing/advertising, you got the word out there! You did a good job, things couldn’t have run smoother…the next house I’ll call you!!!
Krisi B.
Thanks for doing such a wonderful job both in the sale and purchase of our properties. You did everything very well! You demonstrated what it takes to be a"real"professional. Your organization and knowledge were second to none, and we appreciated the fact you were easily accessible and quick to respond to our needs…we know you wanted what was best for us. We will recommend you to family and friends who may be looking to take the"stress"out of purchasing a home.
Mike and Gail L.
We can’t thank you enough for the wonderful job that you did both selling our former home and helping us purchase the home of our dreams. You listened to our needs (and that of our children) and saw our vision for the home we wanted and needed. You made us feel that we were your #1 customer. You were always very professional, and right on top of the matter. The 2 months went so quickly and very smoothly.
Tim and Sonya M.
Steve, you were very professional and honest in every way…you gave great advice…you did a great job with contract negotiations and keeping us informed on all the details. The whole process could have been very stressful, but you made the experience very easy and awesome. We couldn’t have asked or even have dreamed of better results. You definitely exceeded our expectations!
Ken and Sylvia K.
You were organized, professional, knowledgeable and easily accessible throughout the process. We always thought we were dealing with an"expert.
Joe and Paloma S.
We will recommend you to our friends and family! What Steve did well:
Steve, it was a pleasure working with you. This process couldn’t have been any smoother. I highly recommend you and your Team to any one looking to sell or buy their home. I have to say, your ’Guarantee Program’ is well recommended. You and your Team deserve an A+.
Chong and Ta V.
Steve is one of the most professional, ethical, and caring people I’ve met. He takes pride in having a customer first attitude. He is detailed, organized,and always willing to go the extra mile.
Paul G.
You were always responsive to our inquiries, returned our messages in a timely manner and always had a positive attitude. Most of all, you really went to bat for us. We had a high level of trust, confidence and comfort working with you…you truly had our best interests in mind. You definitely met and exceeded our expectations. Thanks again for all your professional guidance without the ‘sales’ pressure.
Steve and Diane S.
Excellent marketing...Steve went above and beyond what anyone could reasonably expect from a Realtor!
Julie E.
There are many, many things you did well. Most importantly, you maximized our time with a great selection of homes...it was tough staying on top of our changing and varied needs for a house, but you did a remarkable job of digesting our needs, repeating them back to us and then pulling a plan together to look at houses. You also delivered the environmental aspects of all the houses in a level and fair way...you were excellent in pointing those aspects out to us.
Adam and Whitney C.
Steve is a man of his word, possesses high integrity, is results-oriented and no one is better at understanding their customer’s needs. Steve amazes me with his gift of knowing exactly what the customer needs, and why he must deliver.
Nancie C.
